What Dynamics 365 Business Central Support services do we provide?

Why work with us?

Our main goal is to give better service to the Dynamics 365 Business Central (and Dynamics NAV) community, and we’ve been working on it for more than a decade. As unapologetic Dynamics 365 Business Central nerds, we like assisting our clients in getting the most out of the system and resolving any issues that arise.

Our ‘NAV’ team has over 290 members, and our Dynamics 365 Business Central support team has 60 members, all ready to help you with your questions. In addition, each member of our staff is an experienced consultant (we have a combined experience of over 3,000 years) who is eager to help!

How to move Dynamics 365 Business Central Support

Changing Dynamics 365 Business Central Partners is a difficult decision to make, and there’s no way of knowing what a new Partner will be capable of.

You might want better Dynamics 365 Business Central Support, but can a new partner offer and work with what you presently have? If you’re considering relocating your Dynamics 365 Business Central Support to a new partner, be sure they have a proven onboarding strategy in place.

Before signing a Dynamics 365 Business Central Support contract, a reputable Partner should be able to explain how they will improve your system and provide support. This is quite important. How can they assure that your Dynamics 365 Business Central system – which is at the heart of your day-to-day operations – is performing to its full potential without it?

Tried and tested methodology

We have our own tried-and-true onboarding process at TNP, which we term a ‘Day in the Life.’ We can assure a smooth and risk-free Partner changeover using this process. It’s one of the things that distinguishes us from other Dynamics 365 Business Central Support Partners!

Do you want to learn more about how our approach works and whether it’s suited for your company? Check out our Dynamics 365 Business Central Implementation technique, “A Day in the Life.”

Demonstrating our knowledge!

If you’re thinking about moving to a new Support Partner, why not start off on the right foot by learning more about TNP’s knowledge and expertise?

Our ‘Ultimate Guide’ has everything you need to know, including:

  • Tips for Dynamics 365 Business Central, Dynamics NAV and Navision
  • The Power Platform and the possibilities it presents
  • How to upgrade and implementation best practice
  • Getting the most out of the functionalities

 So what are you waiting for? Download our free ‘Ultimate Guide’ by clicking the button below. You won’t regret it!

We can provide Dynamics 365 Business Central support services for every scenario because to the size, skill, and experience of our team. So, whether you have a system query or issue, require guidance, or simply want some training, our team is ready to assist you!

Account Management

Our account management staff will keep you informed about the latest changes to your Dynamics 365 Business Central solution. Your chosen Engagement Manager will oversee the relationship between you and TNP, keeping you up to date on any changes. They’ll help you with things like knowledge transfer and change requests, ensuring that you have the greatest experience possible.


So you wish to expand your system’s capabilities? Add-ons are included with our Dynamics 365 Business Central support, so no worries! There is no product on the market that compares to Dynamics 365 Business Central in terms of feature and capability – however, as with any system, there is always room for improvement. We recognised that many Dynamics 365 Business Central users wanted to improve their system and gain access to more complex features, so we produced a set of Dynamics 365 Business Central add-ons to meet those needs. Now you have the opportunity to improve on an already fantastic product! This collection of add-ons is known as nHanced 365, and you can learn more about it by clicking here.


As previously stated on this page, we have a combined experience of 3,000 years (we did the math). We’ve seen (and fixed) practically every issue with Dynamics 365 Business Central, so we’re well-equipped to address any issues you may have. You can trust that when you work with one of our Engagement Managers or Specialists, you’ll get the greatest service and guidance possible. Our goal is to provide value while also empowering you to get the most out of your system. What a fantastic Business Central help team! You can learn more about how we work with you by looking at our support sales level agreements (SLAs).


Training is essential if you want to get the most out of Dynamics 365 Business Central (it will also save you time and hassles when it comes to executing particular tasks on the system). However, after working with Dynamics 365 Business Central for a while, we discovered that there aren’t many resources available for people who want to train themselves or learn from specialists. As a result, we’ve been working to create a collection of detailed tools to assist you better understand and use your Business Central system! We have videos, guides, tutorials, and courses, among other things! Simply click here to find out more!


Do you want to change the way your system works? Our Dynamics 365 Business Central customization assistance can assist you! As part of your Dynamics 365 Business Central maintenance contract, we can make minor adjustments to your system.

The Polisher

Our Polisher can work with your users to ensure they are getting the most out of the Role Centre and the tools available to them, so you can get the most out of your system.

Our nHanced Panels and Tiles are available for free, and there are no consulting fees (as extensions are so quick and easy to implement). So whether you need someone to demonstrate users how to construct their own menus and shortcuts or configure Role Centres with our Panels and Tiles, the Polisher is the right person for the job.

Addend Analytics is a Microsoft Gold Partner based in Mumbai, India, and a branch office in the U.S. Addend has successfully implemented 100+ Microsoft Power BI and Business Central projects for 100+ clients across sectors like Financial Services, Banking, Insurance, Retail, Sales, Manufacturing, Real estate, Logistics, and Healthcare in countries like the US, Europe, Switzerland, and Australia. Get a free consultation now by emailing us at kamal.sharma@addendanalytics.com or Contact us.