CUSTOMER STORY · FOOD PROCESSING MANUFACTURING

From Manual Excel Reporting to 
Real-time Production Intelligence.

Addend helped a leading American food manufacturer replace slow, static spreadsheet reporting with a governed, high-performance Power BI platform built on Dynamics 365 Business Central.

30m → 25s

Report Load Time Reduction

100%

Reports Now Auto-Refreshed

1

Governed Reporting Platform

20%

Increase in throughput

30%

Reduction in Defect rate

50%

Improvement in Schedule Attainment

ABOUT THE CLIENT

A Fast-Paced Food Producer Without Real-Time Visibility

The client is a mid-sized food processing company based in the U.S., known for producing donuts and muffins enjoyed by customers nationwide. With over 300 employees and several active production lines, their operations run at a fast pace, from baking and packaging to strict quality processes. In an environment like this, timely and accurate data is essential to monitor output, minimize downtime and ensure consistent product quality.

UNVEILING SUCCESS

Power BI-Driven Insights Across the Production Floor

To address their challenges, Addend Analytics provided a comprehensive data analytics solution using Microsoft Azure and Power BI. The approach focused on integrating and transforming scattered data sources into a centralized, real-time reporting system.

Client’s Challenges
  • Had an ERP system in place, but it lacked real-time data visibility and failed to deliver actionable insights
  • Relied on manual reporting built in Excel spreadsheets that took hours or even days to prepare
  • Could not effectively track KPIs such as machine uptime, production throughput and defect rates
  • Found it difficult to identify and respond quickly to production issues, leading to missed delivery deadlines, increased machine downtime and higher operational costs

Our Solutions

  • Connected Power BI to multiple systems, including the client’s ERP, shop floor, Excel logs and SQL databases, enabling real-time data updates
  • Built Production Monitoring and Downtime Analysis dashboards, giving a real-time view of output against daily and weekly targets and the root causes and trends of equipment stoppages
  • Added OEE Tracking and Quality Control dashboards to monitor Overall Equipment Effectiveness and track defect rates and issues across different shifts
  • Delivered Inventory & Material Flow visibility into stock levels, material consumption, inventory turnover ratio, inventory days’ outstanding and inventory value holding, all accessible via desktop and mobile

Tools and Technologies Deployed

Microsoft Power BI

SQL Databases

Dynamics 365

Excel Logs

KPIs Delivered

Faster, Smarter Decisions on the Shop Floor

Higher Throughput (25%)

Real-time performance tracking and quicker decision-making gave teams an instant view of output against daily and weekly targets.

Lower Defect Rate (30%)

Quality Control dashboards made defect rates and issues visible across different shifts, so problems could be spotted and addressed sooner.

Better Schedule Attainment (50%)

A single, validated reporting platform replacing scattered spreadsheets, with customer segmentation analysis across revenue, gross profit, and margin bridge views.

WHY ADDEND

Why Addend Analytics?

Addend Analytics delivers decision-ready analytics and applied AI consulting to manufacturers, distributors, and professional services firms across North America. We specialize in transforming raw, scattered data into governed reporting platforms — using Power BI, modern data engineering, and domain expertise to help finance and operations teams make faster, higher-confidence decisions.

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