Microsoft Bot Framework

Elevate your AI Experience to the next level with comprehensive Microsoft Bot framework
(Azure Bot Service).

What is Microsoft Bot Framework?
With Microsoft Azure Bot Service, you can create sophisticated, enterprise-grade bots while maintaining complete ownership and control over your data. You can start with a simple Q&A or construct a sophisticated virtual assistant, depending on your business’s goals.

With native connectivity to Azure Cognitive Services, you can easily connect your bot to popular channels and devices and offer it the capacity to speak, listen, and understand your consumers using a fully open-source SDK and tools.
Azure Cognitive Services
Azure Cognitive Services
Build Conversational experiences for your customers with Azure Bot Services
You may construct enterprise-level bots with the help of our team and your team, allowing you to keep control over critical data and operations. When it comes to our Azure Bot Services, the possibilities are endless! We can assist you in achieving your objectives for both your clients and your company. Create any type of bot, from a personal virtual assistant to a Q&A bot. Addend Analytics has experience in quickly linking your bots across many channels and devices using Azure’s broad collection of open-source SDK and tools.
Azure Bot Service and Bot Framework
To streamline your business and generate revenue, we employ an integrated set of tools and services within Azure Bot Service and Microsoft Bot Framework. Bots are fantastic since they just need to be constructed and connected once, and you don’t have to worry about future compatibility. Chatbots are one of the most commonly used customer experience tools we’ve seen in today’s environment. They are simple to create and may be found in many of the apps we use today. By incorporating bots into your customer’s journey, Addend’s consultants can help you take your business to the next level. We will supply you with all of the resources you require for bot development and deployment at all stages. Bots can be built with SDKs in C#, Javascript, or Typescript. (Java and Python are under development for future use).
Azure Bot
Why Microsoft Bot Framework?

AI and Natural Language

By using Microsoft Bot Framework, you can create a bot with the ability to speak, listen, understand, and learn from your users’ behavior, actions, and/or queries.

Open and Extensible

Your business can benefit from open-source SDK and tools to build, test, and connect bots that interact naturally with users, wherever they are!

Enterprise-Grade Solutions

With Microsoft Bot Framework’s secure, global, and scalable solutions and Addend’s expertise, you have the ability to integrate your bots with your existing IT ecosystem.

Ownership and Control

Your company can create an AI experience that can enhance your brand while keeping your data secure. On top of that, you have full control over your data ensuring you have full visibility on how they are used, shared, and accessed.

Azure Cognitive Services
Engage with Customers in a Conversational Manner

Virtual assistant: Allow customers to interact with your services from any location. With the support of our skilled bot framework consultants, you can get started in minutes and then extend your bot using Microsoft’s end-to-end development tooling.

Customer care: Provide personalized customer service and improve how you serve your clients on a regular basis. Make your service available through any channel and on any device.

Enterprise: Use AI to help your company engage more effectively with people, tasks, information, and services through a conversational experience.

How Addend will help you to Build a Bot


There can be no progress without a business plan. We'll look at where your company is headed in terms of goals, processes, and user requirements. The process of constructing a successful bot begins with planning. We will analyze best practices and discover the requirements for your business before writing any code. Azure gives you the tools you need to build simple or complicated bots with unique features like answering questions or interpreting speech.


Your bot is just a web service that uses a conversational interface to communicate. The Bot framework then talks with it to deliver messages and events. We can assist you in constructing bots in a variety of contexts and languages, including the Azure Portal and JavaScript and C# templates for local development. Our staff will supply you with personalized services that are completely matched with your company's objectives.


Bots are complicated apps with a lot of moving components that have to function together. This, like any complex project, can result in some unusual issues or cause your bot to act in unexpected ways. Test your bot locally with the emulator or on the web before releasing it. Bots are complicated apps with a lot of moving components that have to function together. This, like any complex project, can result in some unusual issues or cause your bot to act in unexpected ways. Before publishing, test your bot locally with the emulator or on the web.


You may publish directly to Azure, a datacenter, or a web service when you're ready to deploy your bot to the public. The first step in constructing your bot is to create a live internet address. Your bot can then be used on-site or within chat channels. After you've published your bot, you'll be able to watch its progress and provide all of the bot's features to its users.


In today's environment, connectivity is one of the most important aims to achieve. Your bots can communicate with Microsoft Teams, Facebook Messenger, Slack, Telegram, Text & SMS, Cortana, and other platforms. The framework takes care of the majority of the work required to interface with these sites once your bot is created. Regardless of the number of channels connected, your bot application receives a consistent stream of data. For both businesses and users, this independence opens up a world of possibilities.


Utilize the information gathered in the Azure Portal to assess performance and uncover new opportunities. Professional statistics such as traffic, integrations, and latency can be viewed. Conversational-level information on channel data, users, and messages is also provided by these analytics. You can utilise the information to adjust metrics or improve bot designs strategically.

Why partner with Addend Analytics for Microsoft Bot Framework?

Microsoft Bot Framework FAQs
What is Addend Analytics’ expertise?

Addend Analytics is a Microsoft Gold Partner based in Mumbai, India, and a branch office in the U.S. We have successfully implemented 100+ Microsoft Power BI, Microsoft Bot Framework, Snowflake, Power Platform, and Business Central projects across U.S. and Europe.

What's the difference between Azure Bot Service and Bot Framework SDK and tools?

Bot Framework is a set of open-source SDKs and tools for creating end-to-end bots. Microsoft Azure Bot Service enables you to manage, connect, and deploy your bot across a variety of devices and platforms.

What is Bot Framework V4 SDK?

Developer input and lessons learned from previous Bot Framework SDKs have been incorporated into the V4 SDK. This version adds more abstraction to the bot building elements while also allowing for complex componentization. Using a modular and extendable architecture, you may start with a simple bot and gradually increase its sophistication.

Can I host my bot on my own servers?

Yes, you can host your bot anywhere on the internet, on your own servers, in Azure, or in any datacenter. Note: Your bot must expose a publicly accessible HTTPS endpoint.

When will there be more channels?

Microsoft plans to continuing making improvements to the Bot Framework and add more channels incrementally.

Do you work with Customers in the US?

We have worked for 100+ customers especially on Snowflake, Power Platform, Dynamics 365 Business Central, and Azure projects across the US, Canada, UK, and Western Europe.

Can you also provide ongoing support after the implementation phase?

We provide Managed Services Agreement (MSA) contract to our clients where they can leverage our resources for further continuing months for any small upgrades, customization, etc.

We don’t know you; how can we trust you will deliver on time and with the right quality?

We, therefore, recommend doing a free POC so you get a taste of our working style. Secondly, please take a look at our customer base, testimonials, and references. We can even call them on a call with you if you need.

How do I contact you?

Please email your requirements at and we will get back to you.