What is Dynamics 365 Business Central?

  • Published
  • Posted in Dynamics 365
  • Updated
  • 6 mins read

Dynamics 365 Business Central (previously Dynamics NAV and before that, Navision!) is a single, end-to-end solution for managing all of your business activities, and it’s part of Microsoft’s Dynamics 365 suite of business applications. It’s also extremely adaptable, allowing it to be tailored to any business requirement.

Business Central is a tried-and-true ERP solution that has serviced 160,000 clients and is updated annually by Microsoft. It provides a wide range of functions and can be used on-premises, in the cloud, or in a private cloud.

So, how are Dynamics NAV and Dynamics 365 Business Central different? In some senses, the question may be answered in a single sentence: ‘Dynamics 365 Business Central is simply another name for Dynamics NAV.’

Dynamics 365 Business Central Features & Functionality

You can revolutionise the way you do business with Dynamics 365 Business Central, pushing streamlining, automation, and client interaction to new heights! It provides a single, end-to-end solution for managing finances, operations, sales, and customer service, as well as the ability to upgrade from entry-level accounting software and legacy ERP systems with ease.

Because it interfaces with other Microsoft cloud services, such as Office 365, and can be customised or extended for specific business needs with Power Apps, Power Automate, and Power BI, Dynamics 365 Business Central is a terrific bargain. So, let’s see what it’s capable of!

What makes Business Central different?

Dynamics 365 Business Central is a flexible solution that can be customised to suit your organisation. It can do so in the following ways:

  • Low-code development methods are available to add functionality without requiring years of development knowledge.
  • You can select any modules you want, from the main Finance module to Warehousing, Manufacturing, Service Management, and more.
  • Using the Microsoft stack, such as Office 365 and the Power Platform, to integrate

Extending your solution with third-party solutions that can be simply added and withdrawn, such as Continia and Jet Reports

Dynamics 365 Business Central Implementation

You’ve come to the right place if you’re thinking about deploying Dynamics 365 Business Central. A ‘conventional’ ERP implementation is time-consuming, difficult, and, most importantly, pricey. It usually entails a professional documenting your processes from beginning to end in one large, complicated document. However, this is not the case with us.

Rather than writing pages and pages about your procedures (which you probably don’t want to do), we create a model of your company in Dynamics 365 Business Central so you can see precisely what you’ll be getting. This is referred to as the ‘Day in the Life Process.’ This method allows you to observe a prospective solution in action using things, suppliers, and customers that you are familiar with. There are no presumptions. There will be no projections. It is only a model.

Extending Your Solution

Because of its functionality and adaptability, we believe Dynamics 365 Business Central is the best product on the market. Customers frequently purchase extra items to extend the solution, as they do with all software. Document Management, Expenses, Reporting, and functional areas like Credit Control are among the areas covered. We took the most common additional user requirements and developed our own set of extensions to give your system that extra boost of versatility – we dubbed it nHanced 365!

We collaborate with various third-party partners to give you with even more add-ons to enhance your system, in addition to our own extensions. The list of partners is small, but they provide you with fully integrated, additional functionality to your system when used in conjunction with The NAV | 365 People.

Dynamics 365 Business Central Licensing & Pricing

It’s been a while since Microsoft revealed their Dynamics 365 Business Central licencing and price plans, and with the last Dynamics NAV licence being cancelled, where does the word stand on licencing and pricing?

On a named user basis, Dynamics 365 Business Central licencing is divided into two categories: subscription (pay per user, per month, which includes your annual maintenance fee) and perpetual (the licence is yours forever, and you have access to the latest versions for as long as you pay your annual maintenance fee).

Finally, where you host your system (on-premise, in your Private Cloud, on a Managed Service, or on Microsoft’s SaaS) may have an impact on your licence path (Public Cloud). Dynamics 365 Business Central is available in two versions: Essentials and Premium, with user types of ‘full’ and ‘team member’.

What makes our support offering different from the rest?

We believe that the quality of our service is the greatest in the industry, with over 60 members of support staff solely dedicated to looking after our customers’ systems. But why is it the finest, and what can you expect from us as a customer?


To get the most out of your system, you must first learn how to use it. Our complimentary training sessions assist your users in feeling confident and effective in their regular responsibilities.

Support staff:

It’s not simply their in-depth expertise; it’s also the knowledge they share. If one of our team members doesn’t know the answer, they can seek help from a network of peers.

Minor mods service:

As part of your support contract, every modification to your system that takes less than an hour is free of charge. These small improvements can make a big difference for your users, and they don’t involve any paperwork!

Out of hours support:

We’ll be there whenever you need us. You can count on our team to pick up the phone in an emergency with out-of-hours help.


Our service level agreements state that we will assist you indefinitely, regardless of your Dynamics NAV or Dynamics 365 Business Central version, and that we will do it in a timely and professional manner.

Dynamics 365 Business Central FAQ

As the top Dynamics NAV and Dynamics 365 Business Central partner based in the UK and Ireland, we get a lot of questions from prospective and current customers. To give you an idea of what we can do and the knowledge within our team, we’ve compiled some of the questions we most frequently receive, which include:

  • How is Business Central related to Dynamics NAV
  • How much does it cost?
  • What is the Microsoft Cloud?
  • Can I host Business Central in my own cloud?

What on earth is The Intelligent Edge?

Dynamics 365 Business Central Training

If you want to get the most out of your Dynamics 365 Business Central system (and spare yourself hours of wasted time, frustrations, and irritation), we feel that training is vital. The more you grasp how this magnificent product works, the more you’ll be able to employ it in your company and reap the benefits of its ingenuity. That’s why, regardless of whether you’re a customer of ours or not, we provide a variety of free Dynamics 365 Business Central training classes.https://www.youtube.com/watch?v=PXqFXG4rzXE

Addend Analytics is a Microsoft Gold Partner based in Mumbai, India, and a branch office in the U.S.

Addend has successfully implemented 100+ Microsoft Power BI and Business Central projects for 100+ clients across sectors like Financial Services, Banking, Insurance, Retail, Sales, Manufacturing, Real estate, Logistics, and Healthcare in countries like the US, Europe, Switzerland, and Australia.

Get a free consultation now by emailing us or contacting us.