If you’ve already deployed Business Central and need customization and support,
Key Points in Dynamics 365 Business Central Customization and Support
Reasons why companies need a NAV/BC support partner
Types of Business Central Customization
Based upon our experience, there are 4 types of Business Central Customizations that Addend Analytics offers
Simple designer adjustments that influence the user interface are the first type of customization that might occur. Dashboards can be customized to hide columns or reveal hidden data elements. Using drag and drop, you can easily place fact boxes where you need them. To do so, simply use the Designer tool; no coding knowledge is required.
There are even more advanced techniques to tweak the UI; if you have Visual Studio, you can use it to add table and page extensions to further personalise the UI. Developers can use a development sandbox like Docker to test their code.
Let’s move on to a more advanced tweak that is only available to individuals with administrative rights. By adding functionality as extensions to Business Central, you can connect to various products you use every day. On the Home page, there’s an Extension Management window where you may add Microsoft extensions, such as:
- C5 2012 Data Migration
- Ceridian Payroll
- Image Analyzer
- Microsoft Pay
- PayPal Payments Standard
- QuickBooks Data Migration
- QuickBooks Payroll File Import
- Sales and Inventory Forecast
As you might expect, these customizations are incredibly useful. In future versions of Business Central, we expect Microsoft to introduce more of these “connectors.”
Users can create their custom applications using the new Business Central. What’s nice is that you don’t need to be a developer to create your app because the interfaces are so user-friendly and templated. If you want to monetize your app, you may use Microsoft’s Go-To-Market services. To make the app more effective and appealing, you could pull data from Business Central and employ tools like Microsoft Power BI or Cortana. Without writing a single line of code, you can accomplish all of these tasks.
Microsoft Business Central offers a variety of different customization options. Below, they are mentioned:
- Connect to external data sources such as your bank, accounting software, or other legacy platforms to reduce data entry redundancies, to name a few.
- Reports of various kinds, including compliance and regulatory reporting, can be added.
- For individual job descriptions or departments, create role-specific dashboards and tasks.
- Add market data related to your sector and the products you sell. For example, you could construct a newsfeed tied to a product that displays market trends.
Our Business Central Support Services
How do we work with you for BC Support and Customization?
Define the Scope of Work
When our clients demand any customization or support, a Statement of Work (SOW) is defined and prepared by us. It specifies the work requirements for a project, assigns project-specific activities, establishes deliverables, and dates, and sets pricing.
Once the scope of work is defined and approved, we allocate a specific number of hours that would be required for that Customization project. For Support projects, we allot fix number of hours every month where you can freely utilize our BC consultants.
Our Delivery methodology is simple, transparent, standard, and well suited for our global clients. We provide end-to-end testing that verifies that various user-flows work as expected. This is followed by Performance testing which checks the behavior of the system when it is under significant load. Owing to this rigorous testing process, our implementation has not yet encountered a single failure!
If at this point, you are happy that all your customizations can be worked through without a glitch, then we can go live with the systems. You go life and we hang around for a while to provide support to your users as they embark on a new journey with new upgrades and customizations.
Why consider Addend Analytics as your Business Central Accounting Partner?
Addend Analytics is a Microsoft Gold Partner based in Mumbai, India and a branch office in U.S. We have successfully implemented 100+ Microsoft Power BI and Business Central implementation, upgrade and customization projects across the U.S., Europe, and Australia.
This depends on what support and customizations you need! We can analyze your data and submit you a proposal for your support and customization on the monthly model. We work and sign Managed Services Agreement (MSA) for fixed hours on monthly basis with you and you are free to utilise them whenever you need. For more information, please contact us here.
Most conventional accounting platforms to Dynamics 365 Business Central migration projects range typically from 30 days to even 6 months! Once we analyze your data, we can give you the estimates and timeline required for it. Please email your requirements at firstname.lastname@example.org
Please email your requirements at email@example.com and we will get back to you.