Dynamics 365 for Field Service

Dynamics 365 for Field Service
Work Orders
To define the service work needed primarily (but not exclusively) at customer locations.
Scheduling and Dispatch Tools
To oversee assets and hardware required for client assistance, envision nearby arrangements, and improve administration plans with productive directing and asset expertise coordinating.
Communication Tools
To enhance collaboration between customer service agents, dispatchers, field technicians, customers, and other stakeholders.
An Easy-to-use Mobile Application
That guides technicians through schedule changes and service work.
Asset Management
Capabilities to keep track of customer equipment and service history.
Preventive Maintenance
By automatically generating recurring maintenance appointments for equipment.
Inventory, Purchasing, & Returns Capabilities
To manage truck stock, purchase order requests and fulfillment, and product returns.
Billing Capabilities
To generate invoices based on products and services delivered to customers.
Time Tracking
To help you track how resources are spending their time, whether they're traveling, on break, or working.
Analytics for Reporting
On key performance indicators for managing work orders, scheduling activities, and interacting with customers.
Other Key Features
To generate invoices based on products and services delivered to customers.
Other Key Features
To help you track how resources are spending their time, whether they're traveling, on break, or working.